Trust is the beginning of everything. I am hesitant to recycle an old slogan of a banking institute. However, in the context of becoming a learning organization and embracing business agility, it condenses the main challenge perfectly: How shall we convince the incumbents with vested interests in the status quo to give the new way of working the benefit of the doubt? Join me and delve into how distrust manifests and what we can do to earn stakeholder trust.
Trust According to the Scrum Guide
Trust is the foundation of empiricism, allowing for transparency, inspection, and adaptation. Nevertheless, the Scrum Guide 2020 mentions trust just once in the context of Scrum Values: