As an API product manager, you want your API to have a great developer experience. This means that developers can get up and running quickly, they get consistent behavior from your API, it’s easy for them to troubleshoot any errors they encounter, and your API makes it easy for them to address their business needs.
Tracking your APIs is an important part of understanding how well they perform, which leads most organizations to build out their own internal API tracking systems. While this approach can work out for some organizations, it is much more common for organizations to track metrics incorrectly. Tracking the wrong metrics leads to an incorrect understanding of your API.