Part 1

In the previous post we looked at techniques to help us create and articulate more effective queries. From auto-complete for lookup tasks to auto-suggest for exploratory search, these simple techniques can often make the difference between success and failure.

But occasionally things do go wrong. Sometimes our information journey is more complex than we’d anticipated, and we find ourselves straying off the ideal course. Worse still, in our determination to pursue our original goal, we may overlook other, more productive directions, leaving us endlessly finessing a flawed strategy. Sometimes we are in too deep to turn around and start again.

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