1. Acceptance of Terms
These Terms of Use (hereinafter, the Terms) govern your access to and use of the websites, client portal, catalog, partner programme and related services (collectively, the Service) operated by Ehornet Ltd (address of registered office: Char Boris 11, Petrich, Bulgaria, e-mail: info@ehornet.eu) (hereinafter, the Company, we, us or our).
By accessing or using the Service you agree to be bound by these Terms and by the Privacy Notice. If you do not agree, you must not use the Service.
We may update these Terms from time to time. Material changes will be announced on our website, and the Version and Effective dates above will be updated. Your continued use of the Service following an update constitutes acceptance of the revised Terms.
2. Definitions
User means any natural or legal person who accesses the Service, including visitors to the website and authorised account holders.
Partner means a legal entity that has entered into a partnership agreement with the Company for the purposes of resale, distribution, integration, or fulfilment.
Client Portal means the authenticated area of the Service through which Partners manage orders, shipments, catalog access and account information.
Content means all product descriptions, images, pricing information, brand assets, dispatches, category briefs and other materials made available through the Service.
3. Eligibility & Accounts
The Service is intended for legal entities acting in the course of a business. Individuals accessing the Client Portal must be duly authorised to act on behalf of their organisation.
Account access is granted following a successful application through the partner programme. You are responsible for:
- maintaining the confidentiality of your account credentials;
- all activity that occurs under your account;
- promptly notifying us of any unauthorised use, loss or theft of credentials.
We reserve the right to suspend or terminate accounts that do not meet eligibility requirements or that are used in breach of these Terms.
4. Use of the Service
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
- use the Service in any way that breaches applicable local, national or international law or regulation;
- attempt to gain unauthorised access to, interfere with, damage or disrupt any part of the Service, our servers, or any systems connected to the Service;
- introduce viruses, trojans, worms, logic bombs or other malicious or harmful material;
- use automated means (including scraping, crawlers or bots) to access the Service without our prior written consent, except for standard search-engine indexing;
- resell, redistribute, or sublicence access to the Client Portal or Content to any third party not covered by your partnership agreement.
5. Content & Intellectual Property
The Service and all Content available through it — including but not limited to text, graphics, logos, icons, images, audio and video clips, data compilations, and software — are the property of the Company or its content suppliers and are protected by Bulgarian and international copyright, trademark and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for its intended purpose. This licence does not include any right to reproduce, modify, distribute, publicly display or create derivative works from the Content without our prior written consent.
Product imagery and brand assets provided through the Client Portal for use in Partner marketing channels may be used only in accordance with the terms of the applicable partnership agreement.
6. Orders, Pricing & Payment
Orders placed through the Service are subject to acceptance by the Company. We reserve the right to decline or cancel any order at our discretion, including for reasons of pricing error, product unavailability, or failure to meet credit or compliance requirements.
Pricing displayed through the Client Portal reflects the terms of your individual partnership agreement, unless otherwise stated, and is provided exclusive of applicable taxes, duties and shipping costs. All prices are subject to change with reasonable notice.
Payment terms, credit limits and late-payment interest are governed by your partnership agreement and, where applicable, by Bulgarian and EU commercial law. We retain title to goods until payment is received in full.
7. Warranty & Disclaimers
The Service is provided on an as is and as available basis. To the maximum extent permitted by applicable law, the Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components, nor that any information obtained through the Service will be accurate, reliable or complete. Category briefs, dispatches and market commentary are provided for informational purposes only and do not constitute professional advice.
8. Limitation of Liability
To the fullest extent permitted by applicable law, the Company, its officers, directors, employees and agents shall not be liable for any indirect, incidental, special, consequential or punitive damages — including, without limitation, loss of profits, data, goodwill, use or other intangible losses — arising out of or in connection with your access to or use of the Service.
Our aggregate liability for all claims arising under these Terms shall not exceed the total amount paid by you to the Company during the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability which cannot be lawfully excluded or limited.
9. Termination
We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice, including for breach of these Terms. Upon termination, your right to use the Service will immediately cease.
Sections that by their nature should survive termination — including, without limitation, provisions concerning intellectual property, warranty disclaimers, limitation of liability, and governing law — shall continue in effect after termination.
10. Governing Law & Contact
These Terms, and any dispute arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the Republic of Bulgaria, without regard to its conflict-of-laws principles. Disputes shall be subject to the exclusive jurisdiction of the competent courts of Bulgaria, except where mandatory consumer-protection or commercial-law provisions require otherwise.
For questions about these Terms please contact us:
- e-mail: info@ehornet.eu
- address: Char Boris 11, Petrich, Bulgaria